FAQ

Frequently Asked Questions

Orders & Delivery

What are the delivery times?
Our average delivery time is 7 business days. In some exceptional cases, delivery may take up to 12 days.
We kindly ask you to wait at least 12 days before contacting our customer service.

How can I track my order?
Use the “Track my order” link available on the website.
Enter your order number and your email.
Your tracking number will be available within 2-3 days of your purchase.

Do you ship internationally?
Yes, we ship worldwide. Delivery times may vary depending on the destination country.

Cancellations & Returns

Can I cancel my order?
Yes, you can cancel your order within 24 hours of confirmation.
Write to us at: info@norevo.co

I want to return a product. What should I do?
You have up to 90 days to change your mind.
Please read our refund and return policy before contacting us.

Payment

Is payment secure?
Yes. All transactions are encrypted with an SSL certificate.
Payments are handled by a certified provider and no banking data is stored on our servers.

Customer Service

How can I contact you?
You can write to us at info@norevo.co
In 99% of cases we reply within 24 hours, Monday through Saturday.

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